Tuinbestel.nl

Tuinbestel.nl is an online application aimed at people who want to have a garden laid out or who want to improve their existing garden. They fill in all their wishes and requirements quickly and easily in an online questionnaire. After sending this form, they immediately receive a customized quote by e-mail based on the data they have entered so that they can immediately see what the work will cost exactly.

The application is set up in such a way that administrators can enter questions themselves and also determine the options and position of these questions. They can also make the questions conditional and position them in relation to each other. The question: “How wide is your garden” appears, for example, only after the visitor has answered the question before.
The questions and answers can be provided by the manager with explanatory texts or clarifying pictures so that it is always clear to the visitor what the answer should be. The visitor can fill in open questions or choose from a number of options, to which the manager can link a value. The appearance of the options is also fully dynamic. These can be displayed as checkboxes, but also as radio buttons or options in a selection list.

Based on the values ​​that are linked to the questions and corresponding options, the manager can make calculations, which are then returned to the so-called “quotation builder”. Because the system can process the most complex mathematical formulas, the administrator has complete freedom in formatting the quotation template.
After the visitor has requested a quote, it is generated online based on the inputs and sent directly as a PDF file by e-mail. At the same time, the request is also placed in the system, so that the manager has full insight into the data provided.

In order to actually convert the request for quotation into an order, the system also automatically sends reminders to consumers, the frequency and content of which can also be managed by the admin of the application. The administrator can see exactly when these reminders have been sent.

Because a complete CRM system is also linked to the application, the sales and after-sales processes are also fully streamlined. For each request, the manager can clearly see which answers to which questions have been given, and thus how the offer is structured. Adjustments to the quotation can easily be made and issuing a completely new quotation is also no problem. E-mails can be sent directly from the system and additional agreements made on the basis of telephone conversations or sales conversations on specific dates and times can be easily stored in the system. Documents can be linked to customers and/or orders, and with one click of the mouse, the administrator can indicate whether they have been processed.

In addition to these specific custom functionalities, various content management modules enable the administrator to have complete control over the more standard aspects of the application, such as managing pages, files, images and the layout of the menu.

With tuinbestel.nl, Mennes Creative has translated the very specific wishes of the client into an online custom application in an innovative way. In addition, the client is offered complete freedom with regard to the management of the application, which is set up in a user-friendly manner and is also easy to find in the search engines.

By offering such solutions, Mennes Creative enables organizations in various sectors and branches – in this case, gardeners – to optimize and streamline their processes through innovation. Moreover, this results in a direct advantage over competitors; whereas the consumer first had to request a quote by e-mail or telephone and always had to wait a while for one or more companies to prepare it manually, this is now fully automated and the quote is immediately available.

Also curious about how Mennes Creative can assist your organization in implementing process improvements by making innovative use of the possibilities that the internet can offer? Request a completely free brainstorming session now with one of our experts!